Service and Delivery
"the hinge people®", bring three generations of know how and experience to hinging solutions. Hinge engineering and tooling technology are our strengths, however the people at Larsen & Shaw are our advantage. As the largest hinge manufacturer in Canada, our employees bring the highest ethics to work with them everyday. Everything is done in-house and every product leaving our facility has been given the personal care needed to uphold our reputation for nearly 100 years of excellence.
LEAN Manufacturing - Our Guiding Principle
Value Stream Mapping, Pull Scheduling, Kanban, Kaizen Events, 5S, all part of a manufacturing philosophy that eliminates waste and along with our technology ensures nobody in the world can make a better quality product as efficiently as we can. Larsen & Shaw has operated under this "continuous improvement" philosophy for nearly 10 years and although the journey to "LEAN" perfection never ends, we are well traveled in putting the LEAN components into practice - it is our mind set, everyday, for every hinge.
Deliver Quickly, on Time, Every Time
It does not take six weeks to make a hinge. In fact it may only take a few minutes to make one. The difference between a few minutes and six weeks is wasted time and our customers do not want to pay for waste. We build to your requirements and we meet delivery dates that no one else in the industry can match. Key measurements of our success are continuously lowering the time from when your order is placed to the time product arrives at your required location - on time. Larsen & Shaw has over eight years of data showing that we have lowered lead time three fold to under fourteen days without sacrificing on time delivery. We will continue to improve upon both of these numbers.
"One Stop" Service
One place to call that has all the people needed to respond - from those that purchase the raw material, to those that ship it out the door and everyone in between - is how you define the best service possible. This is Larsen & Shaw - people addressing any issue without having to get answers from somewhere else.